Troubleshooting the Issues with Amazon Prime on Roku

 There is no doubt about the Amazon Prime’s reliability and their channels’ quality. Amazon Prime Video offers one of the best-in-class collection of TV and movie entertainment database, depending on the users’ preference. Moreover, Amazon Prime Video also offers an offline downloading feature that comes in handy when there’s an “internet-down” situation.

However, some users might face specific issues with the Amazon Prime Video app on their Roku devices. These issues are easy to rectify and very simple to resolve. We have provided a list of ways to troubleshoot the problems associated with Amazon Prime on Roku.

Contact us if you face more issues with Amazon Prime on Roku @ 1-866-218-9910



Steps to resolve the issues with Amazon Prime on Roku

Users of Amazon Prime Video and owners of Roku streaming devices have repeatedly reported that the Prime Video app deliberately fails so often that it ruins the viewing experience. Some users have also mentioned that the Prime Video’s streaming quality is just absolutely mediocre or worse.

In addition to that, many users also mention that the Prime Video starts with 480p and gradually switches to 1080p or more. Moreover, these issues seem to express on the “Roku-enabled TVs” too. As some users complain that the Prime Video app crashes often and doesn’t launch or takes so much time to launch.

As these issues associated with the Amazon Prime on Roku are generally fixed with an app update, you can also try the following to fix all these issues in a blink.

· Start by restarting your Roku device.

· Make sure to update your Roku as well as your Amazon Prime Video app from the Roku Channels Store.

· If you’re using a TV with your Roku, ensure that the TV supports 1080p or more.  

· Check your router’s internet speed while streaming on Prime Video.

· If you’re using any VPN for Roku, please do disable it.


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